Privacy and cookie policy
DATA PROTECTION POLICY
Data protection officier
Gilles Clermont SA processes your personal data.
To contact us :
Gilles Clermont SA
Rue de Strée 90
5650 Clermont
Email : GDPR@gilles-sa.be
Contact person for the protection of personal data: Simon Fabienne
For who is this data protection policy ?
This policy is addressed to all our customers or ex-customers as well as our prospects and persons who want to know more about our products.
What are the categories of personal data we can process?
General personal data
Private persons
Name, fist name, gender, language, birthday, address, delivery address, phone numbers (fixed + mobile), e-mail address.
Companies
Name, address, VAT number, delivery address, contact person, language, phone numbers (fixed + mobile), e-mail-address
As far as possible, the registration date of the personal data is saved and eventually the registration date of the adjustments to the personal data.
Information about your favorite products, the used products as part of your professional activity
The processed personal data may also contain information like the brands or the products used, your agricultural practices and others details relate to your business, that you shared with us.
Information about your purchases
The personal data may also contain information about your purchases, as well as the products bought, the date of purchase, the returns, the information relating to the payments.
We can also record your comments about the products you bought or the complaint you submit to us
Information collected by cookies and similar technology
When you visit our website, we can record some information collected by our cookies
We can also process personal data sourced from a third party
We can used personal data sourced from a third party to prospect. In this case, you can contact us to know from whom we received your personal data.
Moreover, we can also use personal data sourced from a third party to update personal data or to establish marketing profiles.
What are the targets by using personal data ?
The data subject has given his/her consent - When you have asked a question via our website or our Facebook page.You can withdraw this consent at any time (see to exercise your rights).Processing is necessary for the performance of your contract - For the processing of your order - For the processing of the return of complaint - For the commercial management, including the accounting, the management of the disputes and the legal proceeding, recovery of debt, transfer of debt, and rights protection. - For legitimate purpose, in the context of our commercial activities (fairs). In this case, we take care to respect your private life. - To inform you about our products and - To centralize, combine and enrich personal data by using information from external partners - To prevent and to fight against frauds and abuses
In order to satisfy legal obligations, as well as accounting and tax liability, requiring the storage and the transfer of some personal data to administration.
Transfer to processors
The organization can ask a third party, a processor, to process personal data, on behalf of and only on instructions from the organization. The processor may not process these personal data for its own purposes which are independent of the purposes for which the organization uses the processor.
Transfer to third countries-outside the European Economic Area
Personal data are not transferred outside EU.
Storage of personal data ?
Personal data are conserved for a period of 10 years.
Protection of personal data ?
The company takes the required technical and organizational measures to ensure that the processing of personal data always take place with the appropriate guarantees
Your rights and how to exercise them ?
Data protection legislation provides to the data subject a right of access, a right to rectification, a right to be forgotten (within the limits of the law). The data subject can ask to have the processing restricted until the resolution of a contestation.
The data subject has the right data portability
Right to object
When personal data are processed for direct marketing purposes (including profiling), the data subject can always object to this processing. The data subject can also object to the transfer to processors for direct marketing purposes.
To exercise your rights
The data subject may exercise his or her rights by sending a letter to :
Gilles Clermont sa – Rue de Strée – 90 5650 Clermont
Or an e-mail to: GDPR@gilles-sa.be
You have always a remedy to the Privacy Protection Commission: commission@privacycommission.be.
Your privacy and the protection of your personal data is of great importance for our compagny. This cookie policy explains how we use the personal data we collect through cookies, what we do with them and how we process them. We believe it is important to create and maintain an environment in which users of our online environment can be assured that their information will not be misused.
Scope of application
This website and the associated cookies are managed by GILLES CLERMONT SA with registered office at rue de Strée 90, B-5650 Clermont and CBE number BE0887495065. We act as a data controller when we process the personal data of the users of our online environment by means of cookies.
We comply with applicable data protection regulations, such as the General Data Protection Regulation 2016/679 (GDPR) and national data protection laws. These regulations relate to the protection of your personal data and grant you rights with regard to those personal data.
The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which the cookies are installed.
What are cookies ?
Cookies are small text files that contain small pieces of information and store information, such as your language preference, when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personal identifying data, but this is not always the case.
When you revisit the website at a later time, this cookie will send information to the website so that the website recognises your browser and can remember your language preference, for example. Some cookies make it possible to enable certain functions on our website or to measure how website visitors use our website so that we can use this information to optimise the website.
Cookies often have an expiration date with the result that they are automatically deleted after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period of time.
What types of cookies do we use and why ?
Strictly necessary / essential and functional cookies
Strictly necessary cookies are essential in order to navigate on our website and make use of its functions. Functional cookies remember the choices you have made, such as the country from which you are visiting the website, language choice and search parameters. Without these cookies, requested services such as remembering your login details or the items in a shopping cart cannot be provided. These cookies allow us to offer you a more enjoyable experience that better suits your choices. These cookies cannot track your browsing activity on other websites.
We can install these cookies without asking your consent.
Targeting cookies or advertising cookies
These cookies collect information about your browsing habits to better tailor advertisements to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually placed by networks of third party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted ads when you visit other websites. You can consult these companies in the table below.
These cookies are only installed on your device after you have given your consent.
Social media cookies/plugins
These cookies make it possible to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform acts also as a data controller in this case. Please read the privacy policy of the respective social media platform for more information on the operation and use of these cookies.
These cookies are only installed on your device after you have given your consent.
Cookies for analytical and statistical purposes
These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers get to our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data stored by these cookies do not contain any personal information that can be used to determine your identity.
We use a « first party » analysis tool installed on our own servers. This means that we have full control over the information collected through these cookies. No data will be sent to a third party. Consequently, we can assure you that this information will not be used for other purposes. For the use of these « first party » cookies for analytical purposes, your prior consent will be requested. These cookies are therefore all installed on your device after you have given your consent.
We also make use of third party services such as [e.g. Google Analytics] to collect information about visitors to our website. This information is aggregated to determine the number of visits, average length of visit, pages viewed, etc. We use this information to measure the use of the website and to improve the content and value of our website. More information on how Google processes your information can be found on – the Google Analytics webpage. For the use of these « third party » cookies for analytical purposes, your prior consent is requested. These cookies are therefore all installed on your device after you have given your consent.
Web beacons / pixels
Some of our web pages may contain electronic images called « web beacons » or “pixels” (also known as « clear gifs »), which allow us to count the users who have visited the pages in question. Web beacons collect only limited information including a cookie number, the date and time the page is displayed, and a description of the page on which the web beacon is placed. External advertisers can also place such web beacons. These beacons do not contain identifiable personal data and are only used to track the effectiveness of a specific campaign. These cookies are only installed on your device after you have given your consent.
How will your data be used and shared?
We may process and share the information we obtain through cookies: - With companies belonging to the group and/or with subsidiaries of the group, or - with any third party with whom you have asked us to share your personal information or with organizations you have agreed to share your information with, such as Facebook or other social media acting as data controllers; or - with third parties who assist us with our products and services. Examples of third party activities include data analysis, marketing support providers and […]. These companies will have access to the information processed through the cookies, but only when strictly necessary to carry out their activities. They may not use your data for other purposes.
Transfer of your personal data
GILLES CLERMONT SA does not transfer your personal data to third countries outside the European Economic Area.
Deletion of cookies and additional information about cookies
If you have given us your consent by clicking on the appropriate button on the cookie banner, you can withdraw your consent at any time. You can do this by deleting the stored cookies via your browser.
Some cookies are already deleted when you close your browser (session cookies). Others will remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies allow us to remember things about you when you revisit our website.
By deleting our cookies or disabling future cookies, certain parts or functions of our website may not be accessible.
If you want to delete cookies that are already on your computer, please refer to the help and support function of your Internet browser where you will find instructions on how to find the file or folder where cookies are stored. For most browsers, the toolbar help function also provides information on how to prevent your browser
from accepting new cookies, what to do to notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you choose to disable cookies, some personalized services may no longer be available.
Via the links below you will find more information about deleting cookies per browser: - Firefox - Safari - Internet Explorer - Chrome - Firefox (mobile) - Safari (mobile) - Microsoft Edge
For more information about cookies and how to delete them, please visit www.allaboutcookies.org, or go to www.youronlinechoices.eu where behavioural advertising and online privacy are further explained. These websites exist only in English and are not affiliated with our website or company.
Your rights
You have the right to access the information held about you and to receive a copy of the information in our possession. If your personal data has changed, you have the right to ask us to rectify the data, supplement or delete any outdated, incorrect or incomplete personal data that we hold about you. You also have the right to limit the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a data controller in a structured, commonly used and machine-readable format and to transmit that data to another data controller.
If you have any questions about this cookie policy or how we process your personal data through the cookies or if you wish to exercise your rights, please contact us at GDPR@gilles-sa.be
You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please read our privacy policy.
Changes to this cookie policy
We may change and update this policy from time to time to ensure that it reflects which cookies are used and how we process your personal information at any given time. The updated version of this policy will be placed on the same webpage and will be effective immediately upon publication. Please return to this web page regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used and in what cases we share your data with third parties.
If you would like more information about how we process personal data and the use of our website, please consult our privacy policy.